Lenovo 5WS7A07396 warranty/support extension 1 license(s) 3 year(s)
DCG e-Pac Premier with Foundation – 3 Years Next Business Day Response
- We give you a dedicated account manager with every order.
- We welcome single and bulk orders. Get fast delivery each time.
- We can offer installation and configuration on orders.
- We care, get great pricing and great customer service.
- Any further questions, get in touch on 01933 837600.
Description
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
With Lenovo Premier Support, you get:
– Hardware and software support
– Dedicated Premier phone support with no menus to navigate
– Unscripted troubleshooting
– Direct access to advanced-level technicians
– A single technical point-of-contact to manage the case through resolution
– Next-business-day onsite labor
– Warranty repair parts prioritization
Upgrade your base warranty with cost-effective support to keep non-mission-critical server, storage, and networking hardware in working order. You’ll get next-business-day onsite response during normal business hours for service calls, including installation of any failed part that needs to be replaced.
The Foundation support level provides:
– Next-business-day onsite response during normal business hours, 5 days per week
– Base warranty upgrade covering onsite installation of all replacement parts
Additional information
| Type | On-site |
|---|---|
| Service type | Next Business Day |
| Number of years | 3 year(s) |
| On-site support | Yes |
| License quantity | 1 license(s) |
| Product type | Upgrade |
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