Company, Microsoft, Printer

Microsoft Scan to Email Shutting down this Sept 2025 — Protect Your Workflow

July 10, 2025
Microsoft Scan to Email Shutting down this Sept 2025 — Protect Your Workflow

In September 2025, Microsoft will permanently disable basic SMTP authentication for all Microsoft 365 accounts. This change could significantly impact multifunction printers (MFPs) that rely on this protocol to perform essential functions like Scan to Email.

If your business still uses devices that depend on basic SMTP, this change could cause them to stop working with little to no warning. For many SMEs and even larger organisations, this disruption could lead to unexpected productivity issues—especially for those with older equipment under long-term contracts.

❗ What’s Changing with Microsoft 365 SMTP?

Microsoft is ending support for Basic Authentication—a legacy login method that’s become a major target for cyberattacks. Instead, Modern Authentication (OAuth 2.0) is being enforced across all Microsoft 365 services.

By September 2025, Microsoft will:

  • Block SMTP Auth if it uses only a username and password
  • Require all connected apps and devices to support OAuth 2.0

For your printers and MFPs, this means:

  • Scan-to-email features will stop working if the device uses basic SMTP
  • Devices hardcoded with usernames and passwords will fail to authenticate
  • Older firmware may not support the new standard and cannot be upgraded

⚠️ Are Your Printers Affected?

Many businesses, particularly those locked into long-term print agreements, are using legacy printers that haven’t been updated in years. These devices were configured with the assumption that SMTP Basic Auth would always be available.

You may be at risk if:

  • Your device scans directly to email (e.g. accounts@yourbusiness.com)
  • Firmware has never been updated
  • There’s no integration with SharePoint, OneDrive, or Teams
  • You haven’t reconfigured your printer since it was installed

If your print provider hasn’t warned you about this critical change, it may be time to reconsider your support partner.

✅ How Integrated Tech Ltd Can Help

At Integrated Tech Ltd, we specialise in helping organisations across the UK avoid IT disruptions by providing managed print services and expert technical support. As a trusted partner for SMEs and enterprises alike, we help businesses prepare for and adapt to major technology shifts—like Microsoft’s SMTP authentication changes.

🖨 Upgrade to Modern, Cloud-Ready MFPs

Our recommended printer solutions can scan directly to:

  • Microsoft SharePoint
  • OneDrive for Business
  • Microsoft Teams
  • Secure cloud platforms like Google Drive and Dropbox

🔐 Secure, Compliant Authentication

Our modern devices are fully compatible with OAuth 2.0, helping you meet Microsoft’s new requirements and boost overall cybersecurity.

🛡 Managed Print Services to Keep You Protected

With Integrated Tech’s Managed Print Services, you get:

  • Proactive monitoring of device performance and firmware updates
  • Hands-on management of email, scanning and cloud integration features
  • Prompt support to prevent or resolve disruptions
  • Guidance on optimising document workflows across your business

We make sure you don’t lose vital scanning capabilities—even as platforms like Microsoft 365 evolve.

💼 Flexible Leasing or Purchase Options

Avoid being tied down by outdated tech. We offer flexible contracts, leasing solutions, or direct purchase options to give you maximum control and affordability.

🛠 Local & Responsive Technical Support

Our experienced engineers handle:

  • Installation & configuration
  • Migration to modern scanning and email workflows
  • Ongoing support and troubleshooting
    We’ll even integrate your MFPs with your SharePoint document libraries or custom workflow tools.

🔍 Book a Free Print & IT Health Check

Don’t wait for scan-to-email to fail—let’s review your devices before September 2025. Integrated Tech will:

  • Identify MFPs that will be impacted by SMTP Basic shutdown
  • Assess firmware upgrade or workaround options
  • Recommend when to upgrade and how to do it cost-effectively
  • Help optimise your workflow with cloud-based scanning

🚀 Stay Productive and Secure

The end of SMTP Basic isn’t just a problem—it’s an opportunity to upgrade. With Integrated Tech Ltd, you get:

  • The latest Brother, HP, Epson, Lexmark, Kyocera, Konica Minolta, Ricoh, Xerox and industry-leading devices
  • Fully managed print and IT support services
  • Secure scanning with cloud integration, OCR, and advanced workflows
  • Flexible pricing that suits your budget

📞 Let’s Talk Today

Avoid costly downtime. Contact Integrated Tech Ltd on 01933 837600 to ensure your printing and scanning workflows stay compliant, secure, and fully operational.