HP 1 year Post Wty Next Business Day w/Defective Media Retention SVC for LaserJet M830 MFP Managed
1 year post warranty Next business day + Defective Media Retention LJ Managed M830 MFP HW Support
- We give you a dedicated account manager with every order.
- We welcome single and bulk orders. Get fast delivery each time.
- We can offer installation and configuration on orders.
- We care, get great pricing and great customer service.
- Any further questions, get in touch on 01933 837600.
Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
– Remote problem diagnosis and support
– Onsite hardware support
– Replacement parts and materials
– Coverage window
– Onsite response time for hardware support
– Work to completion
– Escalation management
– Access to electronic support information and services
– Electronic remote monitoring and support, standard configuration
Additional information
| Type | On-site |
|---|---|
| Number of years | 1 year(s) |
| HP segment | Business |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Coverage details | Standard workdays – 9 hours |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | P |
| Next Business Day (NBD) | Yes |
| Service time (hours x days) | 9×5 |
| On-site support | Yes |
| Additional support option | Defective media retention |










