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HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty – Extended service agreement – parts and labour – 2 years – on-site – 9×5 – response time: NBD – for P/N: BB915A, BB915A#ABY, BB915A#B8X, BB915AR, BB915B, BB915BR,

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HPE Foundation Care 24×7 Service with Defective Media Retention Post Warranty – Extended service agreement – parts and labour (for 12TB backup) – 2 years – on-site – 24×7 – response time: 4 h – for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A

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HPE Nimble Storage Foundation Care 4H Parts Exchange Support – Extended service agreement – advance parts replacement – 5 years – shipment – 24×7 – response time: 4 h – for P/N: Q8H40A

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HPE Nimble Storage Foundation Care 4H Parts Exchange Support – Extended service agreement – advance parts replacement (for 23TB Flash) – 3 years – shipment – 24×7 – response time: 4 h – for P/N: Q8B74B, Q8C31B, Q8C56B, Q8D10B

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HPE Nimble Storage Foundation Care 4H Parts Exchange Support – Extended service agreement – advance parts replacement – 5 years – shipment – 24×7 – response time: 4 h – for P/N: Q8H80A, Q8H85A, Q8J29A

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HPE Nimble Storage Foundation Care 4H Onsite Exchange Support – Extended service agreement – parts and labour (for 11.52TB flash array) – 3 years – on-site – 24×7 – response time: 4 h – for P/N: Q8H79A, Q8H84A

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HPE Next Business Day Partner Branded Support – Extended service agreement – parts – 1 year – shipment – response time: NBD – for P/N: JL479A#ABA, JL479A#ABB, JL479A#ABG, JL479A#ACD, JL479A#B2C, JL479A#B2E, JL479AR

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Veeam – Technical support (additional) – for Veeam Backup & Replication Enterprise – 1 CPU socket – OEM – ESD – phone consulting – 2 years – 8×5 – response time: 2 h

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HPE Nimble Storage Foundation Care NBD Parts Exchange Support – Extended service agreement – advance parts replacement (for 11.52TB cache storage array) – 5 years – shipment – 8×5 – response time: NBD – for P/N: Q8H82A, Q8H87A, Q8J31A

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