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HPE Nimble Storage Foundation Care 4H Onsite Exchange Support – Extended service agreement – parts and labour (for 21TB storage array) – 3 years – on-site – 24×7 – response time: 4 h

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HPE Nimble Storage Foundation Care NBD Parts Exchange Support – Extended service agreement – advance parts replacement (for 2.88TB cache storage array) – 3 years – shipment – 8×5 – response time: NBD – for P/N: Q8C25B, Q8C48B, Q8C99B, Q8H49A, Q8H50A

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HPE Datacenter Care 24×7 Service – Extended service agreement – parts and labour – 3 years – on-site – 24×7 – response time: 4 h – for P/N: P03630-AA1, P05520-B21, Q8T65A, Q9V04A, Q9V04B, Q9V05A, Q9V05B, Q9V06A, Q9V06B

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WD – Extended service agreement – 3 years – Citrix Enterprise License Program (ELA) (Level 7)

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HPE Proactive Care Next Business Day Service – Technical support – for HPE MSA Advanced Data Services Suite – phone consulting – 3 years – 24×7 – response time: 2 h

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HPE Nimble Storage Foundation Care NBD Parts Exchange Support – Extended service agreement – advance parts replacement (for 21TB storage array) – 3 years – shipment – 8×5 – response time: NBD – for P/N: Q8B68B

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HPE Datacenter Care 24×7 Service – Extended service agreement – parts and labour (for 4 Node Controller) – 5 years – on-site – 24×7 – response time: 4 h

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HPE Foundation Care Next Business Day Service – Extended service agreement – parts and labour – 5 years – on-site – 9×5 – response time: NBD – for P/N: 872957-B21

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HPE Next Business Day Hardware Support with Defective Media Retention – Extended service agreement – parts and labour – 5 years – on-site – 9×5 – response time: NBD – for P/N: P17641-B21, P17642-B21

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